Hyatt Food and Beverage Promotion in JAKARTA, Indonesia

Description:

  • Creates divisional annual marketing plan under guidance of Director of Food & Beverage and inputs of the entire team (Culinary, Department Heads and Managers).
  • Creates content (text) for websites for all outlets
  • Provides Marketing support to Outlet Manager and ensures the implementation of the Outlet Specific Marketing plan
  • Comp Set analysis: Set up a systematic and efficient research and data mining system for electronic data, that enables quick retrieval. Ensure all files are kept up to date at all times
  • CRM Data Mining: Generates guest list broken down in demographics and preferences. Ensure all files are kept up to date at all times
  • Social Media: Managing the outlets social media sites (photos and text)
  • Leading promotion preparation (i.e. MFW, Guest Chef Promo)
  • In collaboration with F&B Revenue Management preparing price proposals for promotions and submitting for approval by Director of Food and Beverage.
  • Generates Marketing reports
  • Keeping all F&B collateral up to date
  • Generates after promotions analysis in order to determine success/brand building value
  • Ensures the delivery of brand promise and provides exceptional guest service at all times
  • Provides excellent service to internal customers in other departments as appropriate
  • Maintains positive guest interactions with social media tools
  • Forecasting promotional cost and securing budgets before generating costs
  • Outlines Marketing strategies and helps implementing them for each outlet to be among the Top Ten lists on local and international reviews (i.e. Trip Advisor)
  • Ensures and practices the outmost protection of data confidentiality
  • To ensure the confidentiality of all records and information that the employee is exposed to
  • Maintains positive guest and colleague interactions with good working relationships
  • To report for duty punctually, wearing the correct uniform and name badge at all times
  • Ensure high standards of personal presentation and grooming
  • To provide a friendly, courteous, professional service and ensure guests satisfaction at all times

Primary Location: ID-JW-Jakarta
Organization: Park Hyatt Jakarta
Job Level: Full-time
Job: Food and Beverage
Req ID: JAK000105

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.