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Hyatt Host - House Host (Front Office) in KUALA LUMPUR, Malaysia

Description:

Host – House Host - Hyatt House Kuala Lumpur, Mont Kiara

Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world.

Hyatt House Kuala Lumpur, Mont Kiara is the first Hyatt House hotel in Malaysia and South East Asia. Located in Mont ’Kiara, an affluent suburb located five kilometers from downtown Kuala Lumpur, the hotel will feature approximately 298 guestrooms, a three-meal restaurant, 3,100 square feet of meeting space, a fitness centre, and a sky pool. The hotel will be part of a larger mixed use development, Arcoris Mont ‘Kiara, which will feature business suites, small home offices (“SoHo”), residential units, and a retail plaza.

At Hyatt House Kuala Lumpur, we believe that being away from home doesn’t mean giving up the life you live. To embody this, Hyatt House hotels offer contemporary experiences in casual home comfort in a welcoming and warm environment that encourages hotel guests to live like residents.

We are currently looking for an experienced Host – House Host to join us in this exciting journey with the first Hyatt House in South East Asia.

This position reports directly to the Hotel Manager – Guest Service

An individual with an entrepreneurial spirit and a prominent member within the industry, you will be confident and driven in your approach. You are business savvy and are known for your ability to communicate and negotiate at all levels, are detail orientated and must be able to problem-solve with employees and guests. Must be able to manage multiple priorities in a fast-paced environment and be constantly hands on and ready to lend expertise within other departments of the hotel.

Hyatt House hotels and Hyatt Place hotels are part of the fastest growing segments within Hyatt in Asia Pacific. This is an exciting opportunity for a performance driven individual who wants to develop their career with Hyatt Hotels.

Qualifications:

Key Qualifications and requirements:

Work closely with other Hosts and HyattHouseassociates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

Maintains par stocks of all equipment and guest supplies as required.

Welcomes all guests to HyattHouseensuring a warm welcome

Performs check in and check out procedures by verifying guest payment details, registering the guest following Hyatt standard. Assigning room following the reservations requirement.

Assists each guest to become familiar with the hotel services and amenities.

Knowledgeable with all aspects of the Opera system and Food and Beverage Systems.

Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.

Candidates who are shortlisted will be contacted for the next phase of the recruitment process

Primary Location: MY-10-Kuala Lumpur
Organization: Hyatt House Kuala Lumpur
Job Level: Full-time
Job: Guest Services
Req ID: KUA000987

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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