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Hyatt Event Planning Coordinator in KUANTAN, Malaysia


At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experience to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded.


  • You will beresponsible for the entire group segment of the hotel; meetings, conferences,events and room-only leisure and business groups.

  • From thestart: Handling all meeting enquiries and requests, preparing quotes, lookingfor opportunities to increase revenue, show arounds, preparing the EventHandover;

  • Makingfollow-up calls, feedback conversations after the event and follow up on thepayment.

  • You guideall the clients in their needs and you continuously spot cross- and upsellingopportunities in order to maximize revenue for the hotel and satisfaction forthe clients.


  • Ensuresprofessional sales Calls using Hyatt’s Consultative Selling principles andDriving Customers Preference Selling philosophies.

  • Maintains adetailed knowledge of Hotel facilities, features and services.

  • Carefullyplans Sales Calls into defined objectives.

  • Professionallyconducts routine telemarketing activities to identify new accounts.

  • Follows upsales leads to identify prospect.

  • AssistsEvents Buddy to follow-up on all matters in the absence of Events Buddy.

  • Reviews andconstantly seeks Productivity level improvements through the process of “takingwork out of the system” (when appropriate) and thorough streamlining of workprocess.

  • * **Due to strict regulation of MalaysianImmigration and Manpower Department, this position is open for MalaysianNationals only.

Primary Location: MY-06-Kuantan

Organization: Hyatt Regency Kuantan Resort

Job Level: Full-time

Job: Administrative

Req ID: KUA000947

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.