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Hyatt Sunriver Resort Nail Technician at Sage Springs Spa in LA PINE, Oregon

Description:
The Nail Technician is responsible for administering hand and foot treatments for guests. S/he will provide exceptional service to create an extraordinary guest experience. The Nail Technician will maintain the AAA Four Diamond standards.

ESSENTIAL JOB FUNCTIONS:

  • Greets and welcomes guests upon arrival
  • Provides information to guests and members about treatments and services and provides demonstrations if needed
  • Performs various types of hand and foot treatments (manicures, pedicures, nail repairs, etc.)
  • Maintains proficiency in all components of hand and foot treatments
  • Promotes and sells spa products
  • Prepares and maintains treatment areas (removing soiled linens, restocking, etc.)
  • Maintains consistent spa inventory and orders supplies as needed
  • Ensures the privacy of all guests, adhering to draping policies
  • Follows all guidelines regarding proper sterilization
  • Conducts pre-screening to determine any client contraindications, refers guests with medical issues to their physician
  • Promotes home regimen program to clients
  • Adheres to time length and treatment protocols
  • Assists with the promotion of treatment services at member/guest orientations
  • Maintains a strong knowledge of spa trends, especially focusing on hand and foot therapy
  • Performs Spa Reservations Agent duties as required
  • Provides general resort information for guests
  • Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest
  • Resolves guest problems and is empowered to act in absence of manager
  • Maintains records for all VIPs, special requests, etc.
  • Attends appropriate resort and departmental meetings
  • Maintains an up to date working knowledge of all resort amenities as well as any special events
  • Interacts with resort staff in a professional manner, assisting other departments with necessary information
  • Up sells other resort services and amenities to guests
  • Always maintains a professional demeanor and attitude

WORKING CONDITIONS:

  • Must be able to sit throughout the shift, with intermittent periods of standing and walking
  • Must be able to lift and hold up to 25 lbs occasionally
  • Must be able to lean forward, twist and bend frequently
  • Must be able to perform simple grasping, fine manipulation, squeezing and repetitive hand & arm movements constantly

Qualifications:
// _EXPERIENCE & EDUCATION:_ * High school diploma or equivalent * At least one year previous experience in a similar setting preferred * Valid Oregon cosmetology license to perform nail care required * At least one year customer service experience required _ _ _JOB REQUIRMENTS:_ * Must be a United States citizen or possess a valid work permit * Must be able to read, write and speak English * Must have a strong passion for assisting guests in attaining their beauty and wellness goals * Must be able to work well under pressure * Must be able to accurately follow instructions, both verbally and written * Must be highly detailed orientated * Must be able to work in a fast paced environment * /Must have excellent listening skills/ * /Must possesses excellent communication skills/ * /Must be professional in appearance and demeanor/ * /Must always ensure a teamwork environment/ * /Ability to work a flexible schedule that may include evenings, weekends and holidays/ * /Must have the ability to deal effectively and interact well with the guests and associates/ * /Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner/ * /Must have a passion for creating an exceptional experience for all guests/ //

Primary Location: US-Oregon-Sunriver
Organization: Sunriver Resort
Pay Basis: Hourly
Job Level: Seasonal
Job: Spa
Req ID: SUN000302

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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