Hyatt Sunriver Resort Seasonal Marina Manager in LA PINE, Oregon
The Marina Manager is responsible for the overall successful operation of the Marina from late spring through the summer season. S/he is responsible for the proper development, planning and implementation of marina programs. The Marina Manager provides leadership, guidance and supervisor to the marina staff. S/he will assist in maintaining the AAA Four Diamond Standards.
The Marina Manager shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!
_ESSENTIAL JOB FUNCTIONS:_ * Develops and executes successful marina programs * Provides overall direction and coordination of guest marina tours * Informs guests of safe handling of boats * Supervises the performance, attendance, attitudes, appearance and conduct of marina team * Works with HR to recruit and hire staff * Responsible for the timely completion of performance appraisals * Completes all new hire and termination paperwork * Develops and implements controls for expense management * Utilizes labor management tools to schedule and control labor costs * Responsible for monthly inventory * Ensures retail shop is continually monitored and upgraded for neatness, security and maximum profitability * With the assistance of Director of Recreation, designs and implements marina training programs * Ensures facilities are operated safely, efficiently and professionally at all times * Monitors fleet and equipment on a regular basis to ensure that rental equipment, vehicles, facility and grounds are in the best condition possible, and safe for use by guests and staff * Prepares, monitors, and controls budget of expenditures and projected revenues * Responsible for development, implementation and coordination of water-based activities to maximize guest service and profitability * Follows all regulations and criteria established by the U.S.F.S., Fish and Wildlife, Waterways Act, etc. * Maintains accurate records of the volume of business, including breakdown by type; lodge guests, homeowners, rental agencies, general public, and associates * Orders water craft fleet, trailers, and retail products and creates record keeping system to assure quantity and quality needs * Responsible for negotiating contracts and receiving competitive bids for parts, merchandise, and equipment in order to obtain the lowest possible costs which meet our quality standards * Prepares and conducts staff meetings as necessary * Assures guest service standards are being applied by all marina team members * Responsible for the coaching and counseling of marina team * Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor. * Performs other duties as assigned
* High school diploma or equivalent required * At least two years supervisory experience required * At least one year watercraft experience required * At least one year marina experience preferred * Prior hospitality experience preferred
Primary Location: US-Oregon-Sunriver
Organization: Sunriver Resort
Pay Basis: Yearly
Job Level: Seasonal
Job: Golf and Recreation
Req ID: SUN000254
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.