Hyatt Front of House Shift Leader (Gallery) in LONDON, United Kingdom
Hyatt Place West London/ Hayes is a 4* upscale hotel that caters for the multitasking traveler with a 24/7 lifestyle, creating a modern, comfortable, seamless experience. The hotel is located in Hayes, less than 15 minutes from London Heathrow Airport terminals and close to Stockley Business Park and Northolt Airport.
Are you motivated and passionate? Do you have a sense of fun? Are you enthusiastic about serving others and applying your individual creativity at work every day? Whether you are looking for a specific job, an opportunity in a particular destination, or a global career that spans across countries and continents – at Hyatt ‘We care for people so they can be their Best".
As Gallery Shift Leader you will be responsible for the day to day Gallery Department supporting the Gallery Manager and Assistant Manager. Your role will be interesting and varied, including overseeing the Gallery Hosts to ensure optimal guest experience and smooth daily operations at our front desk, Gallery Café, 24/7 Gallery Market and our Coffee to Cocktails Bar. Pitching in, you attend to guest needs at all areas and assist in emergency situations and procedures.**
You would have supervisory experience in hospitality or in another customer-related position. You must have a good command of the English language to include verbal, reading and writing. You are expected to have knowledge of OPERA PMS and the ability to access, retrieve and leverage information from it. You must also be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.
If you are a dynamic, sociable and talented individual that is looking to join a fun and vibrant team, then we would like to meet you.
Being part of Hyatt Place West London/Hayes also means, joining the Hyatt family which has over 800 hotels in over 54 different countries, also recognised as a UK Great Place to Work Company!
Hyatt offers a great range of benefits including:
Continuous learning and development is paramount to us. As such, we pride ourselves on developing and supporting all our colleagues. You will have access to various learning opportunities both online and in our dedicated training room.
· 12 free nights per year of service across Hyatt Hotels worldwide
· Employee and Friends & Family rates across Hyatt Hotels worldwide
· Discounts of up to 50% in Hyatt UK restaurants & bars
· Uniform provided and laundered complimentary
· Complimentary use of in-house Gym
· Complimentary meals on duty
· Refer a friend bonus £250 per colleague introduced
· Bike 2 work scheme
· Workplace pension scheme
Are you ready for a dynamic environment where you can truly shine?
_This role is subject to employer right to work checks._
Primary Location: GB-ENG-London
Organization: Hyatt Place West London/Hayes
Job Level: Full-time
Job: Front Office
Req ID: LON003740
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.