Hyatt Luggage Porter/Door Host in LONDON, United Kingdom
Few addresses are richer in history and anecdote than this hotel; it is one of the most iconic addresses in London! Part of/The Unbound Collection/by Hyatt. Our newest property in the UK is due to open summer 2019 as a 152-room luxury lifestyle hotel. We are an international 5* hotel, ideally located just a few steps from St James’s, Covent Garden and right next to Trafalgar Square.
Our guests should expect the unexpected! We aim to inspire the freedom to be extraordinary, enabling individual stories through curated, authentic experiences.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity and Fun.
About the role:
You will be the point of reference for guests who need assistance and information offering a warm and personalised approach to their needs. Some of the key tasks include but are not limited to:
· Taking care of all guest’s bookings for taxis, restaurants and activities
· Being available at the hotel entrance at all times greeting with a warm welcome all arriving guests and visitors
· Providing all required information about the Hotel, available services and facilities.
You will have experience in a similar role, preferably in a 5* environment. Excellent communication skills and the ability to remain calm whilst working under pressure are key for this role.
With your intuition and dedication to people, you are always striving to deliver a great service for our guests. If you are a motivated Door Host with experience in Hotels or premium restaurants, who likes a challenge, we would love to meet you.
Hyatt offers a great range of benefits, including: * 12 complimentary nights world wide * Individual personal career development opportunities * Monetary Reward for recommending a friend * Interest free season ticket loan * Tax-free Cycle to work scheme * Tuition Aid, to name but a few
_Please make sure you have the right to work in the UK.___
Primary Location: GB-ENG-London
Organization: Unbound Great Scotland Yard London
Job Level: Full-time
Job: Front Office
Req ID: LON003565
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.