Hyatt Meeting & Events Coordinator in LONDON, United Kingdom
Hyatt Place West London/ Hayes is a 4* upscale hotel that caters for the multitasking traveler with a 24/7 lifestyle, creating a modern, comfortable, seamless experience. The hotel is located in Hayes, less than 15 minutes from London Heathrow Airport terminals and close to Stockley Business Park and Northolt Airport.
Are you motivated and passionate? Do you have a sense of fun? Are you enthusiastic about serving others and applying your individual creativity at work every day? Whether you are looking for a specific job, an opportunity in a particular destination, or a global career that spans across countries and continents – at Hyatt ‘We care for people so they can be their Best".
We are looking for an outgoing Meeting & Events Coordinator to join our fun & dynamic Sales Team. In this role, you will take care of Meetings and Events for both Social and Corporate enquiries and assist the Sales Team with day to day admin tasks.
You will be in charge of the entire process from the initial contact to conversion and execution of the booking. On a daily basis, you will quote for various types of booking enquiries, deal with customer feedback, understand & work with the departmental budget and forecast, handle your own targets and KPIs, attend FAM trips, conduct site visits. You will understand the competitive set for the hotel, learn how to conduct and analyse reports and be part of the new selling strategies.
Responsibilities also include working with Operational Departments and Finance to ensureour promise is met with a high level of customer satisfaction.
You will have previous experience in Hospitality and knowledge of PMS is a must. You will be able to demonstrate a clear knowledge of a sales process and the ability to work independently and towards financial targets.
Your organisation skills will be second to none and you are computer literate and are an excellent communicator both in writing and spoken. Able to work under pressure and tight deadlines you thrive in a fast paced environment. You will be professional and able to communicate with empathy at all levels.
You may be required to work Weekends and Holidays according to business needs.
The right to work in the UK is a requirement. This role provides a chance to develop your career with an international company; either in the UK or overseas.
Primary Location: GB-ENG-London
Organization: Hyatt Place West London/Hayes
Job Level: Full-time
Req ID: LON003062