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Hyatt Waiter/Waitress Events in LONDON, United Kingdom


About Hyatt Regency London – The Churchill

Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, many which have been recently refurbished, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal British dishes at The Montagu, snacks and cocktails at award-winning Churchill Bar & Terrace or Michelin-starred Italian fine-dining at Locanda Locatelli.

About the role:

We are looking for a dynamic, sociable and talented Waiter/ Waitress to work alongside our Events Service Team. The main responsibilities of this role include:

  • Present menus and taking customer orders when necessary. Observe guests in order to anticipate their needs and fulfil any additional requests

  • Assess and monitor guest satisfaction throughout their meal. Attend to guest complaint's and requests and refer these to the Head Waiter where appropriate

  • Clear and clean up at conclusion of function and return all equipment and materials used to appropriate storage areas

  • Clean and polish materials and equipment such as glass, china and silverware. Arrange function rooms and set tables to required specifications

About you

We are looking for a people focused, team player, curious and proactive Waiter/ Waitress to work alongside our Events Service Team . With your intuition and dedication to people, you are always striving to deliver a great service for our guests. If you are a motivated waiter/waitress with who likes a challenge, we would love to meet you.

Previous experience working in the same or similar role in a five star hotel environment is desired.

Hyatt offers a great range of benefits, including:

  • 12 free nights per year of service across Hyatt Hotels worldwide

  • Employee and Friends & Family rates across Hyatt Hotels worldwide

  • F&B Discounts of up to 50% in our Hyatt UK Restaurants & Bars

  • Uniform provided and laundered complimentary

  • Complimentary meals on duty

  • Workplace pension scheme

  • Annual season ticket loan interest-free

  • Cycle 2 work scheme tax-free

  • Continuous Learning & Development opportunities

Being part of Hyatt Regency London – The Churchill also means, joining the Hyatt family which has over 1000 hotels in over 60 different countries and is recognised as a UK Great Place to Work Company!

The role is subject to right to work check as per UK employment law.

Primary Location: GB-ENG-London

Organization: Hyatt Regency London - The Churchill

Job Level: Full-time

Job: Banquets

Req ID: LON003974

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.