Hyatt Waiter/Waitress Room Service Day & Night in LONDON, United Kingdom
What makes us special:
Few addresses are richer in history and anecdote than this hotel; it is one of the most iconic addresses in London! Part of /The Unbound Collection/ by Hyatt. Our newest property in the UK is due to open soon, as a 152-room luxury lifestyle hotel, right next to Trafalgar Square.
Our guests should expect the unexpected! We aim to inspire the freedom to be extraordinary, enabling individual stories through curated, authentic experiences.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity and Fun.
About the role:
As a Room Service Waiter, you will be creating unique and memorable experiences for our guests. Your daily actions will be but not limited to: * You will serve our guests at the highest standards * You will build up a relationship and good rapport with guests * You deliver the brand promise and provide exceptional, friendly, courteous and professional guest service at all times. * You handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. * You work in a supportive and flexible manner with other colleagues and other departments.
* You will have a natural talent for providing great service and anticipating customers’ needs
* Our brand is quirky and unique and we would like you to be on brand, by bringing your own personality to work
* You will have a strong sense of empathy * You will be committed and always perfectly groomed * You will be passionate and a great team worker
You have already gained work experience in the same or similar role, preferably within a prestigious hotel environment. You are computer literate and you are passionate about Food & Beverage and are motivated to change and grow. * *
We have both day and night roles available. For the night role you will receive a night allowance.
Hyatt offers a great range of benefits, including: * 12 complimentary nights world wide * Individual personal career development opportunities * Monetary Reward for recommending a friend * Interest free season ticket loan * Tax-free Cycle to work scheme * Tuition Aid, to name but a few
Are you ready for a dynamic environment where you can truly shine?
_This role is subject to employer right to work checks.___
Primary Location: GB-ENG-London
Organization: Unbound Great Scotland Yard London
Job Level: Full-time
Job: Room Service
Req ID: LON003676
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.