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Hyatt Reservations Agent - Full-time in MAUI, Hawaii

Description:
At Destination Residences Hawaii we seek to unite our associates and leader/managers around a common set of vision, mission, and values. This is the reason why the Vision, Mission and Values are an essential part of every leader/managers’ and associates’ Job Description.

VISION: “Destination Residences Hawaii is recognized as the outstanding choice in managing premium vacation homes, resort condominiums and hotels; defined by people with genuine purpose, pride and sense of place.”

MISSION: “We foster excellence in performance and provide significant benefits for our owners, guests and team members as an Ohana with core Hawaiian values, dedicated to sharing Aloha, Hookipa and the authentic experiences of our island home.”

VALUES: Pono– do the right thing for all involved Kuleana– one’s personal sense of responsibility Kākou– we are in this together and rely on each other Pookela*–**be the best, be supreme, be a champion *Imi loa– search and seek a better way Mālama– care for yourself and others

The Reservations Sales Agent serves as an ambassador of Destination Residences Hawaii; Responsibilities and duties includes but not limited to answering high volume of phone calls, faxes, and emails in busy office, produce booking reports in timely manner, and process credit card payments on a daily basis.

Qualifications:
- High school diploma and equivalency certificate - Ability to interact with owners, guests, travel agents, and wholesalers on a daily basis with courtesy and ability to perform tasks to the best of your ability - Must be able to operate office equipment including but not limited to: telephone, adding machine, computer (PC), fax, copier, printers - Must be able to operate Microsoft Office software (word, outlook, excel), conduct research, and the ability to learn new software quickly - Excellent organization, time management and multi-tasking skills - Excellent listening and interpersonal skills required - Flexible schedule including weekends and holidays - Previous experience in reservations or sales a plus

Primary Location: US-HI-Maui
Organization: Destination Residences Wailea
Pay Basis: Hourly
Job Level: Full-time
Job: Reservations
Req ID: MAU000186

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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