Hyatt Jobs

  • "I feel like I am included, like I am part of something bigger, a small brick in a large wall, but a wall that means something."

    Alina, Room Attendant | Park Hyatt Chicago, Chicago, IL, USA

  • "Being part of Hyatt has been a tremendous opportunity to explore my passion for design. In working alongside my talented colleagues throughout the world, I truly feel part of a larger global family."

    Marisol, Design Manager | Hyatt Hotels Corporation, Chicago, IL, USA

  • "Hyatt gives me the ability to grow amongst a team that encourages me to be the best version of myself and to never stop improving."

    Kayla-jean, Social Media Manager | Grand Hyatt Kauai Resort and Spa, Koloa, HI, USA

  • "Hyatt is my second family. We are all treating each other with respect as we treat our favorite relatives. I am also happy to be working in a professional working environment which supports my needs providing a comfortable home away from home…"

    Hikmet, Team Leader (Food & Beverage) | Grand Hyatt Istanbul, Istanbul, Turkey

  • "I love working with people, both externally and internally. At Hyatt, I believe our authentic hospitality makes people’s life different."

    Benjamin (小洋), Assistant Manager – Bell Service (行李部- 副理) | Grand Hyatt Beijing, Beijing, China

  • "I like working at Hyatt, because I can be myself and creative. I like the familiar atmosphere. My lobby is my living room."

    Sandra, Chef Concierge | Hyatt Regency Dusseldorf, Dusseldorf, Germany

  • "Hyatt provides me with the ongoing training and resources to translate your meeting experience aspirations into an artfully crafted blueprint."

    Jamie, Catering/Convention Services Manager | Hyatt Regency Coconut Point Resort & Spa, Bonita Springs, FL, USA

Find Your Place at Hyatt

Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a company that has spent 61 years building families - valuing respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.

Job Information

Hyatt Guest Service Officer - Executive Lounge (Part Time) in MELBOURNE, Australia


About Hyatt

At Hyatt we care for people so they can be their best. Care comes from an authentic place of /empathy/ and human /connection./ We do this by truly seeing people and getting to know them as /unique/ individuals, to enable us to design and deliver /personal experiences/. With over 590 properties around the world, our brands include: Andaz, Grand Hyatt, Park Hyatt, Hyatt Regency, Hyatt, Hyatt Centric, Hyatt Place, Hyatt House Hyatt Ziva, and Hyatt Zilara

The Role

Grand Hyatt Melbourne has an exciting opportunity for a Guest Service Officer – Executive Lounge. This role provides the delivery of unique experiences for guests with access to our Executive Lounge located on the 31st floor. Working as part of a large team, the successful candidate will provide unscripted service, applying an innovative and empathetic approach at every guest touch point, creating memorable experiences.

The Guest Service Officer - Executive Lounge will provide personalised food & beverage service during breakfast and cocktail hours, manage the efficient running of the lounge outside service periods and provide individualised guest experiences for a wide range of guests.

The successful candidate will have

  • · A Diploma/Certificate in Hospitality or Tourism Management is desirable
  • · Previous customer service experience, preferably in food & beverage service
  • · Excellent organisational and communication skills
  • · Current Responsible Service of Alcohol certificate
  • · Intermediate computer skills particularly in the use of MS Office and preferably some knowledge of Fidelio/Opera



With enriching work comes amazing rewards! Just some of our associate benefits include:

  • · Above Award wage rates
  • · Discounted meals in our trendy associate restaurant
  • · Complimentary accommodation at selected Hyatt properties worldwide (Full Time and Part Time only)
  • · Discounted accommodation rates for associates as well as friends and family
  • · Food and Beverage discounts at Australian-based Hyatt properties
  • · Fully laundered uniforms
  • · Learning & Development opportunities
  • · Discounted Gym Membership at our City Club

How to Apply?

Please click the Apply Now button. Don’t forget to include a cover letter and let us know “why you’re passionate about joining our team”.

Primary Location: AU-VI-Melbourne
Organization: Grand Hyatt Melbourne
Job Level: Part-time
Job: Guest Services
Req ID: MEL001574

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.