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Hyatt Sales Manager / Planning - Weddings & Social Events in MELBOURNE, Australia

About Hyatt

At Hyatt we care for people so they can be their best. Care comes from an authentic place of/empathy/and human/connection./We do this by truly seeing people and getting to know them as/unique/individuals, to enable us to design and deliver/personal experiences/. With over 590 properties around the world, our brands include: Andaz, Grand Hyatt, Park Hyatt, Hyatt Regency, HYATT, Hyatt Centric, Hyatt Place, Hyatt House Hyatt Ziva, and Hyatt Zilara and The Unbound Collection.

The Role

Grand Hyatt Melbourne is seeking an industry star to join our professional 5-star hotel Event Sales / Planning Team. This is a critical position within our Sales and Marketing Division, focusing on maximising total revenue potential across weddings and social events
This exclusive position will be responsible for selling the hotel as a premium special events and wedding location and driving revenue to achieve set sales targets. This role works with guests from initial enquiry all the way through to contracting, and planning. As a customer service leader, you will be immaculately presented at all times and focused on delivering an exceptional experience. This role will include weekend work and most frequently will be a Tuesday to Saturday roster.

Day to Day * To sell successful weddings and social events * To maintain on-going relationships with clients for continuing account management. * To complete tasks pertaining to the overall operation of the department. * To sell, manage and coordinate business social and other corporate events as required. * Managing and coordinating, from initial enquiry to execution, successful weddings and social events * To liaise with wedding clients in order to coordinate all aspects of their program and ensure the best possible results, thereby achieving the department's objectives and targets as set out in the annual business plan. * To maximise revenue for food and beverage and up-sell at all opportunities to generate additional revenue. * To complete tasks pertaining to the overall operation of the department and Salesteam as directed by the DOS.

We are searching for someone to join our team with: * Demonstrated interpersonal and communication skills to effectively work within a team environment and communicates in a positive manner * Great organization skills matched with excellent attention to detail * A genuine and notable drive to think outside the box and provide a consultative sales approach that is empathetic to our clients' needs as well as meeting business objectives * Develop business from the weddings, leisure, social and corporate event sectors as designed by the management team * Comfortable in a competitive environment with evidence of personal ambition to improve * Exceptional ability to build rapport and develop creative solutions to suit dynamic client needs * Excellent problem solving abilities, administrative skills, and interpersonal skills * Immaculate presentation and communication skills * Positive and professional attitude * A Degree/Diploma in Business/Hotel Management or equivalent * A minimum of 3 years' experience in a hotel sales role or similar ideally within a 5-star environment * Should you not meet all the preferred criteria, the role of a Wedding and Events Sales Executive* position may be considered for the right upcoming sales professional Culture

At Grand Hyatt Melbourne, we embody our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values ofFun, Creativity, Respect, Empathy, Integrity,andHumility at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. Everything that we do for our guests is mirrored in what we do for our most important asset – YOU!


With enriching work comes amazing rewards! Just some of our associate benefits include: * Discounted meals in our associate restaurant * Complimentary accommodation at selected Hyatt properties worldwide (Full Time and Part Time only) * Discounted accommodation rates for associates as well as friends and family * Food and Beverage discounts at Australian-based Hyatt properties * Fully laundered uniforms * Learning and Development opportunities (we encourage external learning opportunities to ensure our Human Resources and Learning team members have an opportunity to develop themselves) * Discounted Gym membership at our City Club How to Apply?

Please click the Apply Now button. Don’t forget to include a tailored cover letter and let us know “why you’re passionate about joining our team”.

Please note, only those applicants with ongoing, unlimited working rights for Australia will be considered. This position will not support a sponsorship opportunity.

Primary Location: AU-VI-Melbourne
Organization: Grand Hyatt Melbourne
Job Level: Full-time
Job: Sales
Req ID: MEL001649

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.