Hyatt Sales Manager in MELBOURNE, Australia
At Hyatt we care for people so they can be their best. Care comes from an authentic place of/empathy/and human/connection./We do this by truly seeing people and getting to know them as/unique/individuals, to enable us to design and deliver/personal experiences/. With over 590 properties around the world, our brands include: Andaz, Grand Hyatt, Park Hyatt, Hyatt Regency, HYATT, Hyatt Centric, Hyatt Place, Hyatt House Hyatt Ziva, and Hyatt Zilara and The Unbound Collection.
Grand Hyatt Melbourne is seeking an industry star to join our professional 5 star hotel Sales team.
This is a critical position within our Sales & Marketing Division, focusing on maximising total revenue potential across assigned market segments. Upon joining this 5 star team, success will be evident through your strategic business approach; resulting in account portfolio growth and the ability to strengthen both our revenue opportunities with a long-term vision on ensuring Grand Hyatt Melbourne continues to increase its premium market position.
Day to Day * * This exclusive position is a key contributor to the hotel's success. The Sales Manager with guests from initial enquiry all the way through to contracting and works closely towards a successful handover to our Event Planning professionals. Reporting to the Director of Sales, this is not your typical Sales Manager role as your primary responsibility will be winning and retaining business. We are seeking candidates who possess strong business ethics, advanced negotiation and contracting skills within the business events market segment, with a drive to confirming incoming enquiries coupled with exceptional communication skills. Being able to demonstrate previous experience with a luxury hotel environment and within the business events segment is essential. You will have a passion for customer service and enjoy working within a hotel sales office environment.
*What we are looking for? *· Proficient in group and event sales. · A genuine and notable drive to think outside the box and provide a consultative sales approach that is empathetic to our clients' needs as well as meeting business objectives. · A minimum of 3 years' experience in a hotel sales role or similar ideally within a 5* environment. · Develop productive “customer focused” working relationships with clients. · Develop business from the corporate, leisure and business events sector as designated by the management team. · Demonstrated strength in business acumen and confidence in hotel /event yield management. · Exceptional ability to build rapport and develop creative solutions to suit dynamic client needs. · Excellent problem solving abilities, administrative skills and interpersonal skills. · Ability to build and establish key accounts, development and retention, focused on meeting individual and team targets. · Demonstrated leadership abilities · Immaculate presentation and communication skills. · A Degree/Diploma in Business/Hotel Management or equivalent industry experience. · Only candidates with ongoing, unrestricted working rights for Australia will be considered
At Grand Hyatt Melbourne, we embody our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values ofFun, Creativity, Respect, Empathy, Integrity,andHumility at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. Everything that we do for our guests is mirrored in what we do for our most important asset – YOU!
Benefits With enriching work comes amazing rewards! Just some of our associate benefits include: * Above Award wage rates * Discounted meals in our trendy associate restaurant * Complimentary accommodation at selected Hyatt properties worldwide (Full Time and Part Time only) * Discounted accommodation rates for associates as well as friends and family * Food and Beverage discounts at Australian-based Hyatt properties * Fully laundered uniforms * Learning & Development opportunities * Discounted Gym Membership at our City Club
Primary Location: AU-VI-Melbourne
Organization: Grand Hyatt Melbourne
Job Level: Full-time
Req ID: MEL001645
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.