Hyatt Individual Travel/Leisure Travel Sales Manager in MIAMI, Florida
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Individual Travel Sales Manager (Leisure Travel Sales) is responsible for driving transient business with a focus on leisure partnerships for our vibrant, playful Miami Beach hotel with direct access to famous Miami Beach and a kaleidoscope of unique experiences which celebrate our retro-glam roots.
Responsible for: * Understanding, leveraging and communicating needs of individual transient market segments * Managing customer relationships including Travel Advisors, Luxury Consortia and Tour Operators * Drive programming for needs periods, recommendations for pricing and promotions * Participate in Weekly strategy meeting and provide market insight * Maintain consistent communication with partners * Annual contracting, maintenance of contracts, compliance * Managing volume accounts, volume lead generation * Ownership of new business opportunities
Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
You're more than welcome.
* Minimum of 2 years experience in Hospitality Sales, Transient experience preferred * Minimum of 5 years hotel experience * Understanding of how to interact directly with customers * Understand sales contracts and booking guidelines to maintain compliance * Ability to establish a maintain high standards of service * Strong leadership skills with focus on cultivating relationships with both external and internal guests * Detail-oriented with excellent organizational skills and time management * Professional, clear written and verbal communication skills * Ability to learn proprietary operations systems * Proficient computer skills including Microsoft Office * Desire to express creativity and innovations through a defined brand-lens * Available to work a flexible schedule including holidays, nights and weekends based on business needs * Ability to travel
Primary Location: US-FL-Miami
Organization: The Confidante
Pay Basis: Yearly
Job Level: Full-time
Req ID: MIA002159
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.