Hyatt SPA Receptionist Internship in MILAN, Italy
This is your unique opportunity to get an exceptional insight into the Hyatt’s world and learn how to work in a multinational luxury hotel. Joining our Team, you will be responsible to provide an excellent and consistent level of service to your customers.
The Spa Receptionist Intern is responsible for providing direct support to the Spa Staff Members and for the overall administrative duties of our SPA by Sisley, ensure maximum efficiency, safety and uncompromised attention to guests and member service.
Duties and Responsibilities: * Greet guests * Customer Care * Provide a clean environment for guests * Answer incoming calls * Book and organize Spa appointments * Respond to customers’ questions and concerns as needed * Provide support to the Spa Staff Members as needed * Manage administrative duties
* Ideally with a University Degree or Diploma in Hospitality/Tourism Management * Excellent interpersonal and communication skills * Ability to multi-task * Fluent Italian mandatory, good knowledge of English * Previous experience in customer care or receptionist would be a plus
Primary Location: IT-25-Milan
Organization: Park Hyatt Milan
Job Level: Full-time
Req ID: MIL000109
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.