Hyatt Assistant Manager - Outlet in MUMBAI, India

Description:
Operational

• Assists to ensure that brand standards have been implemented.

• Responds to the results of the Brand Standard Audit and ensures that the relevant changes are implemented.

• Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

• Assists to ensure that Food and Beverage employees work in a supportive and flexible manner with other departments, in line with our purpose.

• Assists to monitor service and food and beverage standards in the Outlet to take corrective actions where necessary.

• Frequently verifies that only fresh products are used in food and beverage preparation.

• Assists the Outlet Manager with creative suggestions and ideas.

• Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.

• Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.

• Liaises and organises with Housekeeping Department that the established cleaning schedules are strictly adhered to.

• Support the hotels target for NPS and customer service.

• Ensure that the defined ISO standards are followed while on duty.

EligEligibility:

He/He/ She should be in the current role for 1 year (Asst Manager).

He/ He/ She should have 5 star hotel experience.

Qualifications:
Operational

• Assists to ensure that brand standards have been implemented.

• Responds to the results of the Brand Standard Audit and ensures that the relevant changes are implemented.

• Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

• Assists to ensure that Food and Beverage employees work in a supportive and flexible manner with other departments, in line with our purpose.

• Assists to monitor service and food and beverage standards in the Outlet to take corrective actions where necessary.

• Frequently verifies that only fresh products are used in food and beverage preparation.

• Assists the Outlet Manager with creative suggestions and ideas.

• Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.

• Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.

• Liaises and organises with Housekeeping Department that the established cleaning schedules are strictly adhered to.

• Support the hotels target for NPS and customer service.

• Ensure that the defined ISO standards are followed while on duty.

EligEligibility:

He/He/ She should be in the current role for 1 year (Asst Manager).

He/ He/ She should have 5 star hotel experience.

Primary Location: IN-MH-Mumbai
Organization: Hyatt Regency Mumbai
Job Level: Full-time
Job: Bars/Restaurants/Outlets
Req ID: MUM000741

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.