Hyatt Events Sales Executive in MUMBAI, India

Customer Service * Together with your Events Team, to be primarily responsible for converting all incoming leads.

  • To answer incoming telephone enquiries and acknowledge emailed enquiries within two hours of receipt

  • Where required, to handle last minute leads from enquiry to conversion to the day of the event.

  • To undertake telemarketing activities to identify new business opportunities where required.

  • To follow the Hyatt Standards in relation to the conversion of Event leads.

  • To deliver the brand promise and provide exceptional client service at all times

  • To provide courteous and professional service to our internal customers in other departments

Profitability * To meet your designated revenue targets.

  • To assist with the preparation and regular update of the departmental budget

  • To continuously seek ways to maximise revenues and profits by cross selling and up-selling other hotel facilities and services

Sales & Marketing * To fully utilise the correct photography, presentation material and approved selling phrases for all forms of client presentations

Learning and Development * To take responsibility for your own learning and development

  • Complete your initial Personal Learning Plan and take advantage of the numerous learning and development opportunities that are available within Hyatt

  • To invest in your own appreciation of taste and style by extensive reading and exposure to trends with other luxury brands and services

  • To take responsibility for increasing your knowledge of all aspects of our food and beverage product and service

Meetings * To attend (and prepare for) a daily briefing,Event Confirmationmeetings and any other meetings as required

* Degree / Diploma in Sales * Relative work experience

Primary Location: IN-MH-Mumbai
Organization: Hyatt Regency Mumbai
Job Level: Full-time
Job: Sales
Req ID: MUM000688