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Hyatt Director of Sales & Marketing in NASHVILLE, Tennessee


Opening July 2021, Hyatt Centric Downtown Nashville will have 252 rooms, over 4,000 square feet of meeting space and multiple food and beverage outlets. Join our team as the Director of Sales & Marketing. Reporting to the General Manager, this position ismember of the hotel's Leaderhsip Committee and is a highly visible role with exposure to Senior and Corporate leadership.

The Director of Sales & Marketing has direct oversight of the Sales and Marketing operation of the hotel. The DOSM has responsibility of the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. The DOSM is responsible for the supervision of sales managers, trainees, interns, and administrative staff. Additional responsibilities include the recruitment and hiring of sales staff, training, managing and coaching sales managers in their selling process in order to meet company goals and maximize hotel revenues.

The DOSM must be proficient in general computer knowledge and able to train and monitor both the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. Communication and organizational skills are of the utmost importance.


  • 6 years or more of progressive hotel Sales experience (typically with Hyatt)

  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

  • With opening hotels, previous hotel pre-opening experience preferred

  • Demonstrated history of success

  • Results driven, energetic, and focused

  • Service oriented style with professional presentations skills

  • Hotel/Hospitality degree an asset

  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

  • Clear concise written and verbal communication skills in English

  • Must be proficient in Microsoft Word and Excel

Primary Location: US-TN-Nashville

Organization: Hyatt Centric Nashville

Pay Basis: Yearly

Job Level: Full-time

Job: Sales

Req ID: NAS000854

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.