Hyatt Director of Group Sales in NASSAU, Bahamas, The
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of Sales is a highly visible role with exposure to Senior and Corporate leadership.
As the Director of Group Sales, you will report to and assist the Director of Sales and Marketing in establishing group sales goals, forecasting group revenues, budgeting and management of the Sales office. In the management function, you will assist in the training, development, coaching and counseling of the Sales Team. You will have measurable team goal and will assist Sales Managers with booking groups, particularly in the area of joint calls, joint site inspections and entertaining. To ensure team overall success, you will assist with the attainment of budgeted goals and coordinate direct sales activities such as road shows, blitz's, group promotions, etc. You must have a minimum of five years experience in managing group sales. Attendance at designated industry and client related functions is required. Experience creating prospecting plans within electronic sales tools such as Envison, CVENT, etc. and ability to analyze reports and trends, prepare monthly reports, and assisting the Director of Sales and Marketing in the preparation of group sales budgets and forecasts.
Additional Responsibilities: -Provide client proposals in accordance with established departmental policies and procedures -Review sales contracts and addendums, rate agreements and food and beverage minimums; ensure that client and hotel has executed all contracts according to protocol -Arrange and conduct special events, sales blitzes, site inspections, and off-site presentations for potential clients -Assist DOSM with month end sales-related reports -Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets. -Perform monthly one on one sessions with group sales managers to review quarterly action plans, call reports, and revenue goals; provide guidance and counsel toward improvement as necessary. -Assist in setting and maintaining revenue goals and solicitation goals for each sales manager -Ensure Hyatt Brand training compliance for all group sales managers is conducted regularly and standards are met. Attend Daily Business Review to assist in making optimal decisions on group business -Ensures all approved group feeder city trips and trade shows are measured for ROI -Review with DOSM quarterly action plans and achievement of team and individual goals
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is not your typical career opportunity. This is the Hyatt Touch.
* 5 years or more of previous Sales experience (typically with Hyatt) * Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds * With opening hotels, previous hotel pre-opening experience preferred * Demonstrated history of success * Results driven, energetic, and focused * Service oriented style with professional presentations skills * College Degree although Hotel/Hospitality degree an asset * Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line * Clear concise written and verbal communication skills in English * Excellent customer relations, communication, presentation and organization skills of utmost importance. * Proficient in general computer knowledge, supervisory experience, and able to train and monitor the process of sending referrals, setting traces and profiling accounts.
Primary Location: Caribbean Islands-BS-Nassau
Organization: Grand Hyatt Baha Mar
Pay Basis: Yearly
Job Level: Full-time
Req ID: NAS000676
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.