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Hyatt Event Set-up Supervisor in NEW ORLEANS, Louisiana

Description:

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Banquet Event Setup Supervisor is responsible for making the function space is visually appealing and presenting offering for the event. This may include linen, dance floor, platforms/stages, and table setting, food station design, and beverage service. Other duties include oversight of the general banquet preparation, room refreshes, and maintaining a sanitary environment. This person may assist in scheduling required staff for banquet event setup.

Main duties:

  • Responsible for supervising banquet event setup house person employees and provide day to day instructions and assignments. Monitor performance and recommend and/or conduct the corrective action
  • Responsible for training, evaluating, counseling, and disciplining of banquet event setup house person
  • Responsible for inspecting and maintaining set-ups for cleanliness and accuracy, and acting as a liaison between the set-up team and the other departments and guests to ensure that all of the guest needs are met and exceeded
  • Responsible for the set-up and/or break down tables, chairs, and platforms/stages, skirting, table tops and other equipment as specified by group requirements
  • Responsible for room refreshes during breaks (replenish supplies, water pitchers, glasses, etc.)
  • Responsible for reporting any issues or concerns, and monitoring the upkeep of the meeting spaces, storage area, back of house and equipment.This will include developing cleaning and repair process for tables, chairs, linens, platforms/stages, etc Report all damages or issues to the Director of Event Services, Event Services Senior Manager and Event Services Manager

    • Responsible for ensuring clean linen and skirting are stock in storage areas
    • Responsible for delivering all boxes and materials for functions when requested by a client of a group or by management
    • Responsible for supervising 25 to 30 Banquet Event Setup house peopleResponsible for ensuring sufficient operating event setup supplies and operating event setup equipment for events
  • Responsible for monthly inventory of tables, chairs, linen dance floors etc

  • Responsible for following all rules and regulations set forth by the Event Services Department as well as the Hyatt Employee handbook

Qualifications:
Qualifications

  • Due to the cyclical nature of the hospitality industry, candidates must be willing to work a flexible schedule, that may require to work nights, weekends, overnight and/or holidays
  • Must have basic computer skills to read and write daily emails

  • Must be able to read and understand the details on a room diagram

  • Ability to lift, and carry objects. Physical activities include move, lift, carry, push, pull, able to operate and control heavy equipment
  • Must be able to coached, mentor and recognize banquet event setup employees

  • Must be able to network with multiple meeting planners simultaneously

  • Must have a positive attitude and willing to go the extra mile to exceed the expectations of both internal and external guests

  • Prior hospitality experience is required in a mid to large scale operation

Other

  • Communication skills are utilized a significant amount of time when interacting with guests, coworkers, and supervisors
  • Conduct pre-shift and post-shift with the banquet event setup team
  • Reading and writing abilities are utilized often with event orders and instructions
  • Basic math is used frequently to ensure the proper set up of tables, chairs, dance floor,platforms/stages, etc

Education

  • High School Diploma required

Primary Location: US-LA-New Orleans
Organization: Hyatt Regency New Orleans
Pay Basis: Hourly
Job Level: Part-time
Job: Banquets
Req ID: NEW008713

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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