Hyatt Lobby Ambassador in NEW ORLEANS, Louisiana
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Lobby Ambassador is responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times. This role include key responsibilities such as:
• Offer consistently professional, friendly, warm and engaging service • Be available for Guests at all times as a point of contact •Plays vital part in the arrival and departure process, by welcoming guests upon arrival to the hotel, escorting and explaining them how to use the elevator, greeting guests on their way in and out and guiding them to their meetings, inquire about their satisfaction, and bidding farewell to departing guests . • Extend personal service and attention to all Guests • Maintains and promotes up to date knowledge of the hotel and local services and supply information and respond to Guest queries • Deal promptly, efficiently and pleasantly with any queries • Be aware of all events at the hotel to promote to guests
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.* *
This is not your typical career opportunity. This is the Hyatt Touch.
* A true desire to satisfy the needs of others in a fast paced environment. * Refined verbal communication skills. * Diploma / degree in hospitality or related field * Previous experience in the Front Office within a hotel is preferred * Must have a positive attitude and willing to go the extra mile to exceed the expectations of both internal and external guests
Primary Location: US-LA-New Orleans
Organization: Hyatt Regency New Orleans
Pay Basis: Hourly
Job Level: Full-time
Job: Guest Services
Req ID: NEW008094
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.