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Job Information

Hyatt Assistant Director of Operations in NEW YORK CITY, New York

Description:
The Assistant Director of Operations is responsible for oversight of day to day processes of the hotel’s Food & Beverage and Rooms divisions, while also assisting guests whenever necessary. This role will have exposure and responsibilities in Front Office, Guest Services, Housekeeping, Food & Beverage Outlets, & Hotel Event Space.

Duties would include but are not limited to resolving guest concerns, scheduling, coaching and counseling, maintaining department standards, staff development, interviewing/hiring, and supporting the department managers with their respective areas.

Wall Street style, meets the cool and convenience of Lower Manhattan at Andaz Wall Street.

Andaz Wall Street is honored to be recognized:

2019- 2011 Best Hotels New York City – U.S. News & World Report 2019 - 2015 Forbes Travel Guide Recommended New York City Hotel 2018 - 2016 AAA Four-Diamond Award 2018 - 2014 TripAdvisor Certificate of Excellence Winner 2018 Guest Review Award – Booking.com

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

* *This is not your typical career opportunity. This is the Hyatt Touch. * * Hyatt Hotels and Resorts offers a competitive benefits package which includes:

• Complimentary and discount room stays at other Hyatt Hotels and Resorts • An extensive global network of advancement opportunities • Competitive medical, dental and vision options • Pre-tax commuter benefit • 401k Retirement • Fitness, mobile service and various other discounts are available to Team members

Qualifications:
* A true desire to satisfy the needs of others in a fast paced environment * Refined verbal and written communication skills * Minimum of four (4) years previous hospitality experience preferred * Previous experience as an Assistant Director of F&B or Assistant Director of Rooms is a plus * Ability to work a flexible schedule, including nights weekends and holidays * Previous Hotel Systems experience preferred (Opera, Micros, HotSOS, Etc)

Primary Location: US-NY-New York City
Organization: Andaz Wall Street
Pay Basis: Yearly
Job Level: Full-time
Job: Hotel Operations
Req ID: NEW008571

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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