Hyatt Jobs

  • "I feel like I am included, like I am part of something bigger, a small brick in a large wall, but a wall that means something."

    Alina, Room Attendant | Park Hyatt Chicago, Chicago, IL, USA

  • "Being part of Hyatt has been a tremendous opportunity to explore my passion for design. In working alongside my talented colleagues throughout the world, I truly feel part of a larger global family."

    Marisol, Design Manager | Hyatt Hotels Corporation, Chicago, IL, USA

  • "Hyatt gives me the ability to grow amongst a team that encourages me to be the best version of myself and to never stop improving."

    Kayla-jean, Social Media Manager | Grand Hyatt Kauai Resort and Spa, Koloa, HI, USA

  • "Hyatt is my second family. We are all treating each other with respect as we treat our favorite relatives. I am also happy to be working in a professional working environment which supports my needs providing a comfortable home away from home…"

    Hikmet, Team Leader (Food & Beverage) | Grand Hyatt Istanbul, Istanbul, Turkey

  • "I love working with people, both externally and internally. At Hyatt, I believe our authentic hospitality makes people’s life different."

    Benjamin (小洋), Assistant Manager – Bell Service (行李部- 副理) | Grand Hyatt Beijing, Beijing, China

  • "I like working at Hyatt, because I can be myself and creative. I like the familiar atmosphere. My lobby is my living room."

    Sandra, Chef Concierge | Hyatt Regency Dusseldorf, Dusseldorf, Germany

  • "Hyatt provides me with the ongoing training and resources to translate your meeting experience aspirations into an artfully crafted blueprint."

    Jamie, Catering/Convention Services Manager | Hyatt Regency Coconut Point Resort & Spa, Bonita Springs, FL, USA

Find Your Place at Hyatt

Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a company that has spent 61 years building families - valuing respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.

Job Information

Hyatt Assistant Front Office Manager in NEW YORK CITY, New York

Description:
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Assistant Front Office Manager is responsible for all front desk operations which includes: staff training, inter-department communications, and staff scheduling. The Assistant Front Office Manager should possess strong communication skills and demonstrate strong leadership abilities. In addition to assisting the Operation, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction.

Duties include: * Maintain guest room inventory * Coach and counsel employees to reflect Hyatt Service Standards and Procedures * Ensure all operations and cash handling are processed per policies and procedures * Maintain excellent communication with all Hotel overnight operations * Maintain information on prices, rates, specials, packages, programs, etc, while ensuring all staff are trained in all areas * Analyze, investigate, and resolve guest complaints * Coach and counsel employees to reflect Hyatt service standards and procedures At Park Hyatt New York, you'll quickly discover that luxury is personal. With uncommon experiences at every turn and personalized service that exceeds every expectation, you'll feel right at home at Hyatt's global flagship hotel. From world-class dining to the tranquil spa, every moment is meant to be savored at Park Hyatt New York.

The Park Hyatt New York is pleased to be recognized ... 2019 Top 100 Hotel, Elite Traveler Magazine 2018 Forbes Travel Guide Five-Star Award 2018 AAA Five Diamond Award 2017 Traveler's Choice Award, AFAR Magazine 2016 #1 Best New York City Hotel, U.S. News& World Report 2016 Readers' Choice Award, Conde Nast Traveler

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch. Hyatt Hotels and Resorts offers a competitive benefits package which includes:

• Complimentary and discount room stays at other Hyatt Hotels and Resorts • An extensive global network of advancement opportunities • Competitive medical, dental and vision options • Pre-tax commuter benefit • 401k Retirement • Fitness, mobile service and various other discounts are available to Team members

Qualifications:
* Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
* Service oriented style with professional communication skills * At least 2 years progressive management experience within the Rooms Division of a hotel * Hotel/Hospitality degree an asset * Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line * Clear concise written and verbal communication skills in English

Primary Location: US-NY-New York City
Organization: Park Hyatt New York
Pay Basis: Hourly
Job Level: Full-time
Job: Front Office
Req ID: NEW008279

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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