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Hyatt Front Office Manager in OSAKA, Japan

Description:

Located on Osaka Bay, Hyatt Regency Osaka is in close proximity to popular attractions such as the ‘Kaiyukan’ aquarium and Universal Studios Japan.

For the business traveler, Intex Osaka exhibition hall, Asia Pacific Trade Center and the Osaka Prefecture Government building are adjacent to the hotel.

We have an exciting opportunity for Front Office Manager, to join the team.

The Front Office Manager is responsible for all duties of Front Office, Communication Centre, Guest Service and Club Lounge which includes: training, staffing, inter-department communications and coach, counsel employees to reflect Hyatt Service Standards and Procedures etc.

The Front Office Manager should possess strong communication skills and demonstrate leadership abilities.

In addition to assisting in the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction.

Qualifications:

  • Service oriented style with professional presentations skills

  • At least 3 years progressive management experience within the Rooms Division

  • Clear concise written and verbal communication skills in English and Japanese

  • Must have excellent organizational, interpersonal and administrative skills

Primary Location: JP-Kansai-Osaka

Organization: Hyatt Regency Osaka

Job Level: Full-time

Job: Front Office

Req ID: OSA000148

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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