Hyatt Restaurant Manager - XIX (Nineteen) in PHILADELPHIA, Pennsylvania
XIX (Nineteen), an award winning restaurant, provides locals and out of town guests with a stylish and inviting dining experience. Known as one of the highest restaurants in Philadelphia, the creative and rotating menu selections offer an unparalleled dining experience. The restaurant’s sought-after window tables and balcony dining experiences allow for views of the sunset or a nighttime gaze at the city lights while the interior dome ceilings of the Café and Restaurant provide an incredible ambiance to share a memorable experience.
The Restaurant Manager will oversee the day-to-day operations for XIX, including the full-service Cafe, Restaurant, Lounge, and To-Go food delivery. Responsibilities may include scheduling, forecasting and training, ensuring compliance with federal, state and local laws as well as all operating procedures. This person may also coordinate special events at the hotel. The Restaurant Manager must have strong communication and analytical skills with experience in cost control.
The Restaurant Manager is responsible for managing the daily operations of the hotel’s restaurant XIX (Nineteen), including the Café, Restaurant, Lounge, and XIX To-Go. This person is responsible for ensuring high quality of service to both hotel guests and local patrons who choose to visit XIX.
The Restaurant Manager’s responsibilities may include: * Supports and Manages XIX while working closely with the Director of Operations, Restaurant Chef, and other hotel departments * Responsible for short and long term planning of XIX, including the Café, Restaurant, Lounge, and XIX To-Go * Ensure effective hiring, training, development, promotion and continuous reinforcement * Lead and coach the team towards achieving exceptional guest service and employee satisfaction results * Promote colleague engagement * Develop and implement creative strategies for revenue enhancement and cost containment * Develop and recommend the budget, marketing plans and objectives and manage within those approved plans * Responsible for maintaining a high energy, positive, professional appearance * Plan, coordinate and manage special events, including private functions and special holiday meal service * Ability to take the initiative to run XIX as a free standing entity
As a valuable member of Hyatt's team, we offer a comprehensive benefits package including: * Medical/Dental/Prescription/Vision Insurance * Disability and Life Insurance * $1,000 per year for Educational Assistance * Complimentary and Discounted Hotel Room Nights * Free Meals in our Colleague Dining Room * Paid Time Off * 401(k) with Employer Match
* Full-Time management position that requires full flexibility, ability to work weekends and holidays and a varied schedule * A true desire to understand and anticipate the needs of others in a fast paced environment * Refined verbal and written communication skills * Must be proficient in general computer knowledge, including a working knowledge of point of sale systems * Candidates should be extremely detail oriented and organized * Candidates should possess proven leadership skills * Candidates should be confident in implementing and training on new food and beverage concepts * Candidates must have a thorough knowledge of beverage operations, including wine selection and pairings, local trends, and craft cocktails * Hotel experience and a thorough understanding of restaurant service * Proven leadership skills and a thorough understanding of restaurant operations in a fine dining restaurant, including strong knowledge on precise steps of meal and drink service * Previous experience as an Assistant Restaurant Manager or a Restaurant Supervisor preferred * Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service * Must be able to support Hyatt's purpose by identifying opportunities to display authentic human care to guests and colleagues so they can be their best
Primary Location: US-PA-Philadelphia
Organization: The Bellevue Hotel
Pay Basis: Yearly
Job Level: Full-time
Job: Food and Beverage
Req ID: PHI001740
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.