Hyatt Jobs

Mobile Hyatt Logo

Job Information

Hyatt GSO-Spa in PHU QUOC, Vietnam

Description:
§ Provides exceptional services to guests and internal customers in other department at all time to maintain positive interactions with good working relationships

§ Maintains accurate records of members and guests

§ Be responsible for the cleanliness and order of the reception area and filling system

§ Ensures that status of lockers are constantly updated

§ Ensures that all treatments are properly recorded and allocated

§ Ensure that all shifts are properly recorded in the reservations sheet

§ Adheres to the proper procedures of membership enrolment

§ Reorders spa supplies to maintain adequate par-stock for smooth spa operations

§ Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily

§ Controls and accounts for all transactions at the reception area according to current accounting procedures

§ Ensures at all times a high standard of welcome greeting and hospitality to all

§ Conducts tours of the Spa facilities with all potential members and Guests

§ Forwards any membership inquiries to the Spa Manager

§ Understands and strictly adheres to Rules and Regulations established and the Hotel’s policies concerning fire, hygiene and health and safety

§ Attends training sessions and meetings as and when required

§ Carries out any other reasonable duties and responsibilities as assigned

Qualifications:
-1 year experience the same position - English fluently

Primary Location: VN-Kien Giang-Phu Quoc
Organization: Nam Nghi Resort Phu Quoc
Job Level: Full-time
Job: Administrative
Req ID: PHU000189

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

DirectEmployers