Hyatt Reservations/PBX Agent in RENTON, Washington
TheHyatt Regency Lake Washingtonis excited to hire aReservations/PBX Agentto join our Renton family!
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences/. / / / A Reservations/PBX Agent is responsible for reservations duties, but is not limited to handling guest room reservation requests for the hotel, provide guest with hotel facility information and answer questions relating to the hotel and local area, blocking rooms, entering group rooming lists, posting prepayments, billing no-show reservations, and other duties as assigned. Also responsible for answering all incoming calls, handling guest mail and faxes, and taking messages for guests.
Must have good typing skills, a pleasant attitude and excellent phone demeanor. Must work well under pressure. Customer service experience preferred. Excellent communication skills required as well as answer questions relating to the hotels. Schedule flexibility is necessary. * *
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards.Hyatt has the best to offer including: free uniforms and cleaning of your uniform, paid vacation and sick leave, medical health care, paid Family Bonding Time, Adoption Assistance, complimentary parking, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, up to $1,000 of tuition reimbursement per year, and many more! / / When applying for a position at Hyatt, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 700 properties worldwide.
/Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law. /
* A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills
Open, flexible availability.
Ability to sit for long periods of time.
Customer service experience preferred.
Excellent communication skill required.
Must work well under pressure.
Must have good typing skills
Must have a pleasant attitude and excellent phone demeanor.
Primary Location: US-WA-Renton
Organization: Hyatt Regency Lake Washington at Seattle%27s Southport
Pay Basis: Hourly
Job Level: Full-time
Job: Front Office
Req ID: REN000470
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.