Hyatt Night Audit (PT) in RICHMOND, Virginia
Provide friendly, efficient and hospitable service at the front desk. Provide efficient and friendly check in and check out service. Run the night audit process through the PMS system.
Essential Functions* Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests * Verify and swipe credit cards for authorization using electronic acceptance methods * Handle cash, make change and balance an assigned house bank * Post charges to guest rooms and/or house accounts as needed * Retrieve messages, mail and facsimiles for guests as requested * Research and perform revenue audit function * Upon completion of audit, input information into general ledger system * File paid invoices in night audit packs * Research and respond to charge inquiries on a timely basis * Send copies of guest folios on a timely basis via fax or mail * File registration cards in room number order *
Qualifications* High school graduate * Fluency in job related English, both verbal and non-verbal * Provide legible communication and directions * Compute basic mathematical calculations (add, subtract, multiply and divide numbers) * Previously hospitality experience preferred * This is a part-time /overnight /role
Primary Location: US-VA-Richmond
Organization: Quirk Hotel Richmond
Pay Basis: Hourly
Job Level: Part-time
Job: Front Office
Req ID: RIC000188
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.