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Hyatt Event Sales Coordinator in SAN ANTONIO, Texas

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

EVENT SALES COORDINATOR JOB DESCRIPTION

  • Plan, detail and service local catering events

  • Interact with all departments of the hotel whileworking in a fast paced, active sales office

  • Be a clearthinker, remaining calm and resolve problems with good judgment

  • Maintain apositive working relationship with Operational departments

  • Stay abreastof industry trends and make recommendations of changes which would affectoperations

  • Maintainaccurate sales productivity forecast, manage budgeted expenses and recapinformation

  • Professionalto coordinate and conduct customer site inspections

  • Maintainconstant contact and excellent relationships with clients and vendors

  • Familiarwith legality of contractual agreements and actively participation inongoing training opportunities

  • Workcohesively with co-workers as part of a team

  • Maintain aprofessional demeanor at all times and maintain work area in aprofessional, orderly manner

  • Present apositive company image through all phases of public and/or customerinteraction.

  • Proficiencyin executing a sales plan to meet or exceed revenue goals

  • Knowledge inlocal social catering and wedding markets, with the ability to sell andservice elegant and prestigious events

  • Service-oriented, approaching allencounters with guests and colleagues in an attentive and courteous manner

  • Ideal candidate wouldhave rudimentary experience in Event Planning with aspirations of futurecareer advancement into a sales manager role

  • Candidatewill have basic understanding of Envision Sales and EMS

Responsibilites andExpectations FOR EVENT SALES PLANNING COORDINATOR

  • All GDR as contractswill be handled by the EventSales Mangers

  • Event Sales Coordinatorwill be responsible for all details, responsibility of groups that moveforward with a catering contract

  • ESC will beresponsible for the following but not limited to the followingresponsibilities:

  • Checking to make sure the contracted minimum is achieved

  • All attachments are loaded into EAS – PSAV, FedEx invoicesand MISC charges

  • Rooming lists, reservation and sending confirmation numbersto the client

  • Sites and tastings for groups where this is contracted

  • Final Bill review

  • Creating PQ’s

  • Pick up meeting, Ops meeting, Menu Meeting

  • ESC will have theability to create their own work schedule based on meetings and events in-house

  • Flexiblehours will be required. The position will most often beMonday-Friday but the candidate must have the flexibility to work weekendsthroughout the year. Based on a 45-hour work week.

  • ESC will beresponsible for covering for their managers when they are out of theoffice

  • Once files are turned over, an email welcome/introductionmust be sent to client within 48 hours

  • Ensure allcontractual concessions are adhered too

  • Responsible frominitial turnover phase, planning process, coordinating onsite, and final billreview

  • Servicing EventSales bookings from small meetings associated with large conferences to localsocial events

This is not your typical career opportunity. This is the Hyatt Touch.

Qualifications:

  • A true desire to satisfy the needs of others in a fast paced environment.

  • Refined verbal and written communication skills.

  • Must be proficient in general computer knowledge

  • Prefer a four year hospitality degree or equivalent experience

  • Prefer 18 months hotel experience

Primary Location: US-TX-San Antonio

Organization: Hyatt Regency San Antonio

Pay Basis: Hourly

Job Level: Full-time

Job: Catering/Event Planning

Req ID: SAN024126

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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