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Hyatt Guest Service Officer - Concierge - Grand Hyatt Haitang Bay - Mandarin Speaking in SANYA, China

Description:
Concierge are responsible for answering questions, giving directions and making detailed reservations or recommendations. This position requires knowledge of hotel services, local events, venues and transportation options. This offers the opportunity to engage in conversations to enhance the guest experience and to indulge in special requests.

Qualifications:
* Diploma/qualification in Hospitality or Tourism Management. * Previous experience in customer service required. * A true desire to satisfy the needs of others in a fast paced environment. * Refined verbal and written communication skills. * Hotel will bear relocation expense per relocation allowance you are entitle to

Primary Location: CN-46-Sanya
Organization: Grand Hyatt Sanya Haitang Bay
Job Level: Full-time
Job: Guest Services
Req ID: SAN021797

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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