Hyatt Team Leader - Reservation - Park Hyatt Sanya Sunny Bay Resort in SANYA, China

Description:

  • Takes reservations and operates systems in accordance with hotel standards of performance. * 按照酒店的专业标准接受预定和操作系统。

  • Ensures a sales attitude is adopted at all times and maintains an awareness of sales opportunities within the hotel.

  • 始终保持获取销售机会的专业销售态度。

  • Ensures all waitlisted business is recorded appropriately.

  • 确保准确记录所有等候名单中的客户信息。

  • Ensures the Assistant Reservation Manager is kept informed of all developments within the department.

  • 确保及时向预订部副经理汇报工作进展。

  • Adheres to pre-set availability and rate controls.

  • 遵循预置的可销售房间数和房价制度。

  • Ensures a high level of product knowledge of the hotel and local area.

  • 确保熟悉地掌握酒店及当地的讯息。

  • Ensures a high level of Reservations is consistently maintained.

  • 确保持续高效的提供预定服务。

Qualifications:

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Reservation Team leader in hotel operations. Good problem solving, administrative and interpersonal skills are a must.

Primary Location: CN-46-Sanya
Organization: Park Hyatt Sanya Sunny Bay
Job Level: Full-time
Job: Reservations
Req ID: SAN021016

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.