Hyatt Front Office Host in SEATTLE, Washington
Join us for an incredible opportunity to be a part of the Front Office team for the largest hotel in the Pacific Northwest!The Hyatt Regency Seattleis recruiting for aFront Office Hostto provide an incredible experience for our guests!
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host, and have a wonderful opportunity to make a lasting impression for our guests!
In addition to working the Front Desk, Hosts will be asked to assist as a Hotel Telephone Operator (PBX). The PBX Hotel Phone Operator is responsible for answering income calls to the hotel and must have good typing skills, a pleasant attitude and excellent phone demeanor. When working as a Front Office Host or as a PBX Hotel Phone Operator, the individual will be answering a high volume of calls and should be comfortable in answering questions relating to the hotel and assisting guests with any questions or concerns.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards.*Hyatt has the best to offer including: free uniforms and cleaning of your uniform, paid vacation and sick leave, medical health care, paid Family Bonding Time, Adoption Assistance, discounted parking, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, up to $1,000 of tuition reimbursement per year, and many more!
* When applying for a position at Hyatt, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 800 properties worldwide.
/Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law. /
A true desire to satisfy the needs of others
Refined verbal and written communication skills.
Ability to stand for long periods of time.
Open availability – including evenings (3p-11:30p & 4p – 12:30a), weekends, and holidays
Great and thorough attention to detail
Proficient in basic computer skills
Previous customer service experience preferred
Primary Location: US-WA-Seattle
Organization: Hyatt Regency Seattle
Pay Basis: Hourly
Job Level: Full-time
Job: Front Office
Req ID: SEA002846
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.