Hyatt Assistant Manager - Guest Service Center in SHENZHEN, China
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Communications Centre is responsible to assist the Communication Center Manager in managing the day-to-day operation of our Communication Center, which covers the hotel's operators, ordertakers and designated guest service officers.
Minimum 2 years work experience as a Supervisor or senior Guest Service Officer in a Telephone Department. Well developed communication, telephone and customer relations Skills. Computer skills in the use of MS Office, email, Opera and PABX Systems will be an asset.
Primary Location: CN-44-Shenzhen
Organization: Park Hyatt Shenzhen Futian
Job Level: Full-time
Job: Guest Services
Req ID: SHE001346
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.