Hyatt Guest Experience Manager in SINGAPORE, Singapore
You will be responsible for the efficient daily shift operations of the Guest Experience team in line with the brand standards, whilst meeting employee and guest expectations. The Guest Experience Manager is responsible to manage the Guest Experience team in engaging with and ensuring the satisfaction of the Elite tier loyalty members through pre-arrival contact, meet and greets and controlling the Guest Experience team’s operations.
* Ideally with a relevant degree or diploma in Hospitality or Tourism management. * Minimum 2 years work experience in Guest Relations as Assistant Manager or Team Leader level in larger operation. * Well-developed communication and customer relations skills. * Good problem solving, administrative and interpersonal skills are a must.
Primary Location: SG-Singapore-Singapore
Organization: Grand Hyatt Singapore
Job Level: Full-time
Job: Guest Services
Req ID: SIN000595
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.