Hyatt Catering Sales Manager in STOWE, Vermont

Job Overview:

The Catering Sales Manager is responsible for the securing and contracting of all catering related and small meetings business at Spruce Peak. The Catering Sales Manager also acts as the primary liaison between the client and the staff of Spruce Peak, with the focus on meeting and exceeding client expectations with every interaction to ensure we always exceed our guests’ expectations. In addition, provides sincere service through actions that display self-confidence, grace and courtesy to guests and colleagues.

*Essential Functions:

  1. Solicits new and existing small corporate group business through telephone solicitation, outside calls and site inspections
  2. Solicits new and existing catering accounts to exceed revenue goals through telephone solicitation, outside calls, site inspections, and written communication
  3. Solicits new and existing accounts to the EMM market, 30 rooms and under, to exceed revenue goals through telephone solicitation, outside calls, site inspections, and written communication
  4. Managing the operation of the catering events, including but not limited to,Social Banquets, Holiday Parties, Reunions, Fundraisers, Birthday Parties, Anniversary Parties, Day Meetings and Weddings
  5. Responds to all incoming leads for catering business
  6. Acts as a property liaison between the catering account base and the operations departments of the resort as necessary
  7. Participates in daily business review meeting, sales meetings and management meetings, as deemed necessary by the Director of Catering/Conference Services and the Director of Sales and Marketing
  8. Develops detailed proposals, contracts and correspondence and tailors them to the specific programs and their negotiated terms while maintaining profitability goals of the resort
  9. Develops detailed group resumes outlining all important information regarding each group and details all pertinent information relevant to each department
    1. Conducts site inspections and entertains potential clients as appropriate

* High school diploma or equivalent required, college degree preferred * Experience in high volume establishments, customer service experience, and 2-3 years hotel catering, event planning, sales experience * Food and wine service knowledge * Excellent communication skills * Technical proficiency (basic computer applications) * Strong organizational and time management discipline with attention to detail * Understanding of hospitality operating systems * Solid judgment and ability to resolve conflicts effectively * Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure * Flexible schedule and ability to adapt to changing guest needs

Primary Location: US-Vermont-Stowe
Organization: Spruce Peak
Pay Basis: Yearly
Job Level: Full-time
Job: Sales
Req ID: STO000027

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.