Hyatt General Manager - Cafe and Market in STOWE, Vermont

Job Overview

You will oversee the daily operation of the Pantry/ Beanery Cafe to ensure optimum performance, exceptional guest service and maximum profitability. You will train and motivate staff to provide amazing guest experiences, as well as handing grocery retail purchasing and merchandising.

Essential Functions

  • Enthusiastically leads and supervises the outlets team
  • Ensures a welcoming physical atmosphere and cleanliness of the department, including inspecting tabletops, countertops and side stations
  • Communicate information to the service team giving them the knowledge to be individually empowered
  • Utilize the Freedom To Go Beyond to resolve guest issues promptly and with great care
  • Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency
  • Supervise the performance, attendance, attitude, appearance and conduct of service team
  • Leads the development, training and inspiration of outlet staff
  • Tracks payroll and revenue daily
  • Manages schedule of employees working
  • Tracks inventory and ensures complete stock of supplies and merchandise
  • Tracks, sets, and controls cost of goods

  • Orders all supplies and merchandise for operations

* 2-4 years’ experience in at least one of the following areas required: grocery retail purchasing, merchandising, category management, or operations * High School diploma or equivalent required, college degree preferred * Excellent written and verbal communication skills * Ability to handle stress effectively * Exceptional ability to manage time, prioritize, and delegate tasks is required * Ability to multi-task while remaining organized is essential to this position * Demonstrated competency with computers, especially Microsoft Excel * Interest or experience with Natural Foods is a plus * Cash handling and POS experience is a plus * Must be 18 years of age or older * Valid DLC (retail) certificate required * Flexible schedule to include early mornings, evenings, weekends and holidays

Primary Location: US-Vermont-Stowe
Organization: Spruce Peak
Pay Basis: Yearly
Job Level: Full-time
Job: Food and Beverage
Req ID: STO000031

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.