Hyatt Valet in STOWE, Vermont
The Bell/Valet Team creates the Spruce Peak experience by providing efficient bell and valet services that meet and exceed all lodge standards. In addition, the Bell/Valet team provides information to all guests, fellow employees, and visitors in a courteous manner.
Essential Functions: * Warmly welcomes and recognizes all guests * Responsible for retrieving and parking all guest vehicles upon guest arrival and departure * Uses guest preferences and information to ensure a high level of guest recognition and personalized service * Maintains an up-to-date working knowledge of all lodge and resort amenities, as well as any special events * Communicates all pertinent information to the Guest Service Coordinator and department managers * Acknowledges guest preferences for future visits, wishes each guest a warm farewell and invites them back * Answers the telephone in a professional manner and assist guests with any questions, directions to the property etc. * Is able to communicate verbally and in writing in English * Is ateam playerandinteracts with all guests and fellow Associates in a positive and friendly manner
* High school diploma or equivalent required * Prior hotel or hospitality experience preferred * Excellent communication skills * Attention to detail * Customer service experience * Ability to multi-task * Valid Driver’s License
Primary Location: US-Vermont-Stowe
Organization: Spruce Peak
Pay Basis: Hourly
Job Level: Full-time
Job: Guest Services
Req ID: STO000108
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.