Hyatt Director of Events in TORONTO, Canada
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of Events is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager.
The Director of Events manages overall Event Sales and Event Planning standards including supervision of Event Managers and administrative staff. Areas of emphasis include on-going training of staff and other administrative duties. Achieve individual booking goals and has overall responsibility for achieving property Event goals. The Director should be proficient in all aspects of the Event Manager position.
Responsible for short and long term planning and the management of Event Sales and Event Planning
Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
Maintain or exceed budgeted sales and profits in all event areas
Develop and implement effective marketing plans for generating catering revenues
Experience evaluating each piece of event business to ensure business can be properly serviced
Monitor sales performance of Event Sales Managers
Ability to put together creative and innovative menus based on skills of the kitchen
Work closely with Chef on pricing specialty menus
Train, supervise and work with event staff, in order to solicit and book banquet and event functions, as well as the planning, merchandising and execution of the functions
Work closely with Banquet Manager and their team to create and ensure quality levels are being met on a daily basis as well as enhancing overall banquet set-ups
Leads event team to build long-term, value-based customer relationships that enable achievement of hotel Event sales objectives
Administer all phases of the event department, including but not limited to sales, planning, marketing, servicing and administrative procedures
Coach and counsel employees to reflect Hyatt service standards and procedures
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is not your typical career opportunity. This is the Hyatt Touch.
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
6 years or more of progressive hotel Event Sales and Planning experience (typically with Hyatt)
With opening hotels, previous hotel pre-opening experience preferred
Service oriented style with professional presentations skills
At least 3 years experience in a senior role in Event Sales/Planning environment
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbal communication skills in English
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
Maintain communications with Corporate Staff
Primary Location: CA-ON-Toronto
Organization: Park Hyatt Toronto
Pay Basis: Yearly
Job Level: Full-time
Job: Catering/Event Planning
Req ID: TOR001282
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.