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Hyatt Event Sales Manager in TORONTO, Canada

Description:

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches. Long considered to be one of the most venerable sites in Toronto, and one of the most iconic addresses, Park Hyatt Toronto is rooted in creating a true sense of place by connecting the iconic experience with Canada’s undeniable beauty. The essence of Canada’s landscapes and diverse seasons are modernized throughout every area of the hotel and enhance the guest’s journey as they move from public spaces to intimate guestrooms and residences. Bespoke details such as carpet designs informed by autumn leaves, and Canadian-stone performing as expressive accents.

The Event Sales Manager is responsible for selling and servicing events. Primary sales efforts include proactively prospecting, building long-term relationships with our local clientele, creative menu planning and facilitating event services with our Operations team.

Duties also include contract negotiation and facilitating communication before, during and post event with pertinent hotel staff to ensure highest levels of service. Our Event Sales Manager will have a strong focus on exceeding hotel events revenue goals and will be able to solicit and secure new business for the hotel through a variety of prospecting initiatives. Our Event Sales Manager will have knowledge of the local marketplace and will be successful in developing long-term relationships within the community to strengthen and expand sales opportunities.

A day in the life of our Event Sales Manager will include participating in hosting hotel tours, sales calls and attend client events. As a skilled negotiator, the Event Sales Manager will be able to use their creative selling abilities to close business for the hotel, while selling against our competition. The successful candidate will also be able to implement Hyatt’s brand strategy in to all areas of the sales process and will be successful in driving customer loyalty and retention by delivering service excellence through the experiences they create for each client.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications:

  • Building and maintaining strong client relations and develop accounts to increase market share across all revenue streams – locally, nationally and internationally

  • Maximizing yield potential for corporate business for the hotel

  • Working closely with the Director of Sales & Marketing and Director of Events to develop and implement strategies to maximize business levels

  • Interacts with guests to obtain feedback on product quality and service levels.

  • Interacts with the operation team to ensure understanding of guest needs and in creating a working relationship within all areas of the operation

  • Innately service oriented

  • Creative and Innovative

  • Intensely supportive of guests and colleagues

  • Adaptable team players

  • Practice inclusion in their everyday lives

Primary Location: CA-ON-Toronto

Organization: Park Hyatt Toronto

Pay Basis: Yearly

Job Level: Full-time

Job: Catering/Event Planning

Req ID: TOR001279

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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