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Hyatt Marketing Manager in TORONTO, Canada


About ParkHyatt Toronto

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches. Long considered to be one of the most venerable sites in Toronto, and one of the most iconic addresses, Park Hyatt Toronto is rooted in creating a true sense of place by connecting the iconic experience with Canada’s undeniable beauty. The essence of Canada’s landscapes and diverse seasons are modernized throughout every area of the hotel and enhance the guest’s journey as they move from public spaces to intimate guestrooms and residences. Bespoke details such as carpet designs informed by autumn leaves, and Canadian-stone performing as expressive accents.

The responsibilities of theposition include, but are not limited to:

  • Promoteawareness and maintain positive brand image of the property and outlets(restaurants, lounge and spa.) on a local, regional and national level throughconsistent and targeted public relations and marketing campaigns

  • Plan,research or coordinate with approved corporate vendors and supervise theproduction of marketing materials, reports, promotional and internalcommunications materials

  • Manageannual agency budgets and plans (public relations, advertising and online) aswell as local marketing plan and budget

  • Primaryhotel contact of outside agencies (public relations, advertising and online)

  • Enforcebrand standardsAct as the lead expert, manager, and facilitator for strategies,as well as the support resource for technical implementation of eCommerceinitiatives

  • Identifyand drive opportunities for eCommerce revenue generation for the propertythrough facilitation of brand and individual partnership initiatives i.e.strategic linking with key partners.

  • Developand implement an eCommerce evaluation process to identify opportunities andmeasure eCommerce management effectiveness.

  • Workwith Director of Sales and Marketing and Revenue Manager to review analytics tomeasure success/failure of campaigns.

  • Monitoraccurate presence and positioning of brand web site, third party eCommercesites, competitors’ websites and social medial channels.

  • Develop,implement and act as a liaison with Hyatt eCommerce team and Revinate toincrease revenues and market share.

  • Overseethe planning and execution of daily operations and communicate corporatepromotions and campaigns for the hotel.

  • Initiaterelevant market research to continuously benchmark our performance against keycompetitors as well as understand customer needs (internal and external) as abasis for future business strategies and initiatives

  • Meetregularly with DOSM to stay current on changing business needs in order todevelop and/or revise tactics to address concerns and opportunities


  • Experience in luxury hotel marketing, publicrelations and social media

  • Position locally based in-market at the Hotel

  • Self-starterand a team leader

  • Effectivemanagement skills with a proven ability to meet deadlines

  • Creative,organized and strong business sense

  • Superbproficiency in spoken and written English

  • Effectivecommunications & presentation skills

  • Datamodeling skills

  • Webanalytics experience

  • Provenquantitative analytical skills

  • CRMexperience preferred

  • Degreein Integrated Marketing / PR / Communications, or related disciplines

  • 3-yearsminimum experience with digital media planning (SEO, PPC, display, mobile andsocial platforms) relevant to local market

  • Web-relatedproject management experience preferred

  • In-depthknowledge of marketing principles and strategic planning process

Primary Location: CA-ON-Toronto

Organization: Park Hyatt Toronto

Pay Basis: Yearly

Job Level: Full-time

Job: Marketing

Req ID: TOR001276

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.