Hyatt Driver / Bellman in TUCSON, Arizona
** Bell Staff / Drivers are responsible for ensuring all arriving and departing guests receive an exceptional greeting and a warm farewell. Careful delivery of luggage is expected to be waiting for the guests in room prior to arrival. Giving resort orientations, delivering items to rooms and filling in as a driver when needed are the additional responsibilities.
Essential Functions: * Greet all guests, open doors and assist guests upon arrival * Load and unload luggage from vehicles * Escort guests to registration area while conversing with guests * Control vehicle traffic and safety at drive entrance * Perform valet parking services and ensure guest cards are secure * Transport guests luggage to and from guest rooms and villas * Provide guests with an orientation tour of the property covering all facilities, amenities and features * Transport guests via golf cart as needed * Transport guest to various local sites and airport as assigned * Maintain secure and organized area of arriving and departing luggage with updated room status at all times * Deliver mail, packages, amenities, newspapers, schedules and messages as assigned * Perform light housekeeping duties in departure areas and arrival luggage hold areas as needed, and maintain cleanliness of the golf carts * Maintain company property such as golf carts and vans. Ensure that any maintenance issues are reported. * Follow all safety protocols established for carts, vehicles and property * Be informed of all offerings to correctly answer guests questions * Participate in Miraval programming as time allows * Assist as directed by supervisor * *
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Be able to prioritize in a fast paced and multi-tasking environment
- Be able to read and write in a legible manner
- Basic computer skills
- Ability to drive large commercial vehicles in a safe manner
EDUCATION and/or EXPERIENCE
High School diploma or GED equivalent. Valid AZ driver’s license with a clean driving record.
LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization.
REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
*PHYSICAL DEMANDS * The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical activity level is heavy, performing somewhat strenuous daily activities primarily relating to the heavy lifting of luggage and golf bags. Must be able to lift 75 lbs. or more. Lifting or carrying items could take up to 80% of the shift. Must be able to stand and walk over 85% of the time on duty Must be able to climb, balance, stoop, kneel, and crouch.
*WORK ENVIRONMENT * The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job duties are in an outdoor environment with full exposure to the elements. Lifting luggage consistently throughout the shift.
Primary Location: US-AZ-Tucson
Organization: Miraval Arizona Resort and Spa
Pay Basis: Hourly
Job Level: Full-time
Req ID: TUC000609
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.