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Job Information

Hyatt Vacation Sales Coordinator at Destination Residences Vail in VAIL, Colorado

Description:
Position Location Property based in Vail, with oversight of multiple Destination Residences properties. Current properties include:

  • Destination Residences Vail
  • Christiania at Vail
  • Montaneros in Vail
  • Destination Residences Hawaii
  • Destination Residences Wailea *Property list is subject to change.

    *Reporting Relationship*

    Direct to: Regional Director of Revenue Strategy Dotted line to: Property Director of Revenue Strategy at each applicable Destination Residences property Partners with: Property sales, marketing, revenue and reservations teams

    • *
    • * Job Responsibilities:

Summary · Setup and maintain all accounts for the property’s individual unit listings, for merchandise and sale on vacation rental distribution channels, with a primary focus on property website and Rent By Owner (RBO) channels. · Develop strong working relationships with third party market managers (Airbnb, HomeAway). · Maximize room revenue, through product positioning, sales techniques, and personal interaction. · Set up new units on website and distribution channels with descriptions, amenities, pictures, floor plans etc. · Load and maintain content for online distribution channels, assuring rates and availability with the resort PMS System. · Create unit production reports and recap monthly with the Revenue and Property Management teams; including revenue, online production, and conversion. · Respond in a timely manner to all online vacation rental inquires submitted via e-mail from the vacation rental sites, and resort proprietary website. · Manage content, rates and availability for other Online Travel Agency (OTA) channel sites as needed. · Update rates as needed by Revenue team. · Maintain or exceed monthly and quarterly sales production goals as set by the Revenue team. · Attain and maintain Superhost status for managed accounts on RBO channels. · Share best practices with the residence community on rental channels. · Attend ROC and PM meetings to share insights and analysis. * Utilize key revenue assessment metrics (i.e. AirDNA, Revintel, rate shopping reports, pace reports etc.) to identify areas of opportunity.

Skills and Abilities * Must have excellent phone etiquette * Must be able to read, write and speak English * Must have strong computer skills * Must have strong working knowledge of Microsoft Office programs * Must possess ability to prioritize and meet deadlines * Must have excellent writing and proofreading skills * Must have the ability to comfortably communicate to managers / directors of daily happenings * Must possesses excellent communication skills * Must be professional in appearance and demeanor * Must always ensure a teamwork environment * Must have the ability to deal effectively and interact well with the guests and associates * Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests

Qualifications:
Experience * Bachelor degree required or two years of experience in the pertinent departments, Revenue, Marketing, Reservations, inside sales, outside sales and/or guest services. * Prefer a background in Sales or Business * Prior hospitality experience preferred * Springer-Miller experience preferred

*Education* Bachelor degree with hospitality and/or e-commerce specialization preferred, but not required. *Compensation* A comprehensive compensation package will be tailored to the selected candidate.

Primary Location: US-CO-Vail
Organization: Destination Resorts Vail
Pay Basis: Hourly
Job Level: Full-time
Job: Reservations
Req ID: VAI000022

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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