Hyatt Local-礼宾专员–前厅部 in China
Ensures that guests receive a speedy and efficient check in/ out.
Ensures that the cashiering procedures are strictly adhered to, that all floats are used appropriately in accordance to Policies & Procedures set by Finance.
Handles all arrival and departure records according to the Standards set in the Departmental Operations Manual.
Ensures a high level of product knowledge of hotel and local area.
Ensures a high level of customer service is consistently maintained.
To be knowledgeable and promotes/ upsells Rooms, Outlets and other facilities/ programmes whenever opportunities arises.
Complies with all systems and procedures as laid down by the Front Office Manager.
Primary Location: China
Organization: Grand Hyatt Dalian
Job Level: Full-time
Job: Front Office
Req ID: CHI010493
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