Hyatt Jobs

Mobile Hyatt Logo

Job Information

Hyatt Local-礼宾专员–前厅部 in China

Description:

-确保客人得到快速、高效、准确的入住登记和结帐离店服务。

Ensures that guests receive a speedy and efficient check in/ out.

-确保严格遵守酒店的收银程序;所有备用金都要根据财务部设立的政策和程序合理使用。

Ensures that the cashiering procedures are strictly adhered to, that all floats are used appropriately in accordance to Policies & Procedures set by Finance.

-根据部门运营手册的标准处理所有抵、离店记录。

Handles all arrival and departure records according to the Standards set in the Departmental Operations Manual.

-确保对酒店产品和当地情况的高度了解。

Ensures a high level of product knowledge of hotel and local area.

-确保持续高水平的对客服务。

Ensures a high level of customer service is consistently maintained.

-确保具有高水平的酒店产品知识,以便在机会出现时,宣传/销售客房、餐厅及其它设施/活动。

To be knowledgeable and promotes/ upsells Rooms, Outlets and other facilities/ programmes whenever opportunities arises.

-遵守前厅部经理制定的所有系统和程序。

Complies with all systems and procedures as laid down by the Front Office Manager.

*

Primary Location: China

Organization: Grand Hyatt Dalian

Job Level: Full-time

Job: Front Office

Req ID: CHI010493

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

DirectEmployers