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Hyatt Housekeeping Manager in ZHUHAI, China

Description:
* Ensures the Housekeeping Department is managed efficiently according to the established concept statements and adheres to Company and Hotel’s Policies & Procedures and Minimum Standards. 确保客房部被有效率地管理,建立财务报表、遵守公司和酒店的政策&程序和最小量标准。

  • Actively checks and follows up on service and room standards. 积极地检查和跟进房间标准和服务

  • Conducts frequent and thorough inspections together with the Assistant Housekeeping Manager and Front Office Manager, ensuring that Standards are met and high standard of cleanliness are maintained. 客房经理/副理和前台经理一起监督指导和全面检查,确保实现高标准的清洁和维护。

  • Ensures all daily VIP rooms, special request rooms, long stay guest rooms for arrivals are checked and in line with the standard set-up by the Hotel. 确保所有重要客人的房间、特殊要求的房间、长住客人的房间在客人入住前被检查达到酒店的标准

  • Ensures no defect or dirty room is sold to the guest. 确保没有维修和脏的房间被卖给客人

  • Works closely with Front Office and Engineering departments to ensure that rooms are blocked accordingly for maintenance. 密切地配合前台和工程部的工作,确保把房间有维修的封起来。

  • Makes recommendation to management for modernisation of equipment, cleaning methods and the set-ups of guest supplies. 推荐使用现代化的设备、清洁方法为客人提拱服务。

  • Ensures services provided by the Department are always available and are always carried out to defined standard with the utmost efficiency, consistency and courtesy as detailed in the Departmental Operations Manual. 确定部门提供的服务总是被实行用如部门别的操作手册而且总是符合所详述的效率、一致性和礼貌定义标准

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Primary Location: CN-44-Zhuhai
Organization: Hyatt Regency Hengqin
Job Level: Full-time
Job: Administrative
Req ID: ZHU000146

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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