Hyatt Revenue Manager in ZHUHAI, China

Description:
*§ To assist the Director of Marketing / Sales and the revenue departments in maximising revenue and yield through business trend analysis, highlighting areas of opportunity and ensuring delivery and maintenance of optimum data mining, revenue management, pricing and distribution strategies on an ongoing basis.

通过有效的市场趋势分析、发现新的商业机会、有效地管理资料库、收益管理及价格策略,协助市场总监/销售总监以及各营收部门不断实现利润最大化。

§ To assist with inventory and forecasting methods of both FIT and group business, to ensure optimal strategies and controls are in place to minimise displacement and maximise total hotel revenues.

协助管理团队和散客的房间状态,确保使用最佳的策略和控制使利润最大化。

§ To monitor and provide feedback on the hotel’s effective use of Hyatt systems, tools and procedures in areas of business intelligence, revenue management, inventory management and dynamic pricing to maximise Hyatt’s competitive advantage in the marketplace.

追踪及反馈酒店市场途径、程序及系统使用的有效性,包括商业机会、收益管理、房态管理及灵活而强竞争力的价格策略。

§ To manage the re-engineering and enforcement of business processes in all areas to ensure data cleanliness and data integrity.

在酒店营运过程中确保资料库的有效性和真实性。

§ To conduct training with Front Office employees to ensure correct procedures are in place at check in and check out to ensure the availability and validity of data for analysis.

为前厅部的员工提供必要的培训,目的是确保他们在入住和退房过程中可以获取有效的资料协助市场分析工作。

MarketingandBusiness Intelligence

营销商业头脑

§ Toprovide the hotel Marketing Team with business intelligence based on Cognos data mining solutions and secondary resources (PMS reports).

根据Cognos和Opera的历史资料为市场团队提供有效的分析数字。

§ To ensure the accuracy and validity of the data presented in the Cognos cubes.

确保Cognos系统内数据的准确和有效性。

§ To provide the hotel with external market intelligence using tools such as Competitive Intelligence, Rate View / Phaser, Hotelbenchmark.com, access to a Global Distribution System (i.e. Gallileo Focalpoint / MySabre), Internet web sties and corporate resources.

通过各种市场工具及渠道,提供酒店同行和直接竞争对手的分析报告。

§ To assist the Director of Marketing / Sales and the management team to have a structured approach to strategic marketing making use of all internal and external tools available to the hotel and providing standard analytical reporting to ensure the adopted strategies are measurable (i.e. promotion tracking).

合理利用各种外部内部的资源,协助市场/销售总监使用有效的市场策略并提供可衡量的策略指数。

§ To undertake in depth business analysis of each revenue generating department, making recommendations concerning the ideal customer market / base, overall strategy and promotional tactics.

对所有营收部门采取深入地市场分析,通过全面的销售策略和促销战略坚持最理想的市场方向。

§ To assist the Director of Marketing / Sales in the strategic direction of the Sales Team by assisting the Sales Managers with their Personal Business Plans, corporate account classification (key account management) as well as ensuring monthly reporting needs are met.

协助市场/销售总监制定销售策略方向,及协助销售经理根据个人的商业计划及客户资源实现月度商业目标。

§ To actively participate in the formulation and submission of the Annual Business Plan.

参与年度酒店商业计划的准备和提交。

§ To constantly develop and update the hotel’s “ideal” customer segmentation that leads to the highest overall profitability and to make recommendations based on the findings.

连续不断的发展和更新酒店理想市场份额信息,并根据这些信息使酒店达到利润最大化的目标。

§ To work in close collaboration with the Marketing Communication Manager to ensure the chosen marketing communications are consistent with the hotel’s targeted customer’s profile, preferences, and behaviours.

紧密与市场传讯部紧密合作和确认市场沟通渠道及方式是和酒店的目标客户群是一致的。

§ To offer quantitative information to Marketing Communications regarding the targeted market’s size, yield, booking, past promotion results, etc, for planning and ROI calculation.

提供详尽的投入回报报告给市场传讯部,包括目标市场的规模/效益/预定/过去推广活动结果等。

Revenue Management / Pricing and Distribution

赢利管理/资源分配

§ To optimise forecasting through the use of Business Intelligence and Revenue Management applications (IDeaS software where available).

根据所有的市场工具提供积极的营业预测报告。

§ To ensure optimal inventory controls are in place for FIT / Group and for the hotel as a whole.

确保最佳的房态控制给团队和散客销售。

§ To provide strategic, critical input and chair the weekly yield meeting.

提供建设性的战略信息并主持每周收益会议。

§ To monitor and constantly adapt pricing strategies in the context of competitor strategies and market fluctuations.

紧密检测竞争对手及市场波动的所有价格信息。

§ To define discounting strategies and adapt product packaging according to customer needs and consistency of product delivery.

详细说明所有折扣策略符合客户需求的套餐产品信息。

§ To provide strategic consultation on effective revenue generating processes through Spirit / Reserve inventory usage, rate control management, pricing and distribution.

通过房态使用情况和价格管理为有效实现利润目标的过程提供战略性建议。

§ To ensure distribution through all channels is in line with Hyatt International Distribution strategy and closely monitor business shifts between channels (Channel Management).

检测及确保所有分销渠道是符合凯悦国际的价格策略。

§ To ensure Dynamic Pricing Strategies (DPS) are increasing the hotel’s overall sales and profitability and to review and assist in the re-design of the pricing strategies if necessary (in hotels that have converted to DPS).

确保价格策略体系(DPS)正在增加酒店的总销售额和利润,如果有必要协助重新制定定价策略。

Primary Location: CN-44-Zhuhai
Organization: Hyatt Regency Hengqin
Job Level: Full-time
Job: Administrative
Req ID: ZHU000041

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.