Hyatt Wedding and Groups Manager in ZIHUATANEJO, Mexico
Previous hotel or administrative experience ideally in group sales. Effective communication in English with guests, coworkers and management to their knowledge. Bachelor's degree Sales and catering support through administrative assistance, interaction with guests and other departments of the hotel. Effectiveness in performing assigned tasks with attention to detail, speed, precision, monitoring, courtesy, cooperation and work with a minimum of supervision.
Coordinate all the commitments made with the groups and weddings, and with the different operational and administrative departments of the hotel, exceeding expectations through personalized service within the operation. Plan dates, as well as the spaces available at the hotel to receive groups and weddings. Negotiate about the conditions required by the group and the service offered by the hotel. Know the type of assistant group and the cost of the event and the accommodations. Support the inspections carried out by customers at the hotel facilities, providing more personalized assistance. Coordinate catering menus, banquet arrangements and audiovisual needs with customers. Creation and effective distribution of BEO and client group resumes.
Primary Location: MX-GRO-Zihuatanejo
Organization: Thompson Zihuatanejo
Job Level: Full-time
Req ID: ZIH000060
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.